Welcome to Off The Field Sports! We are committed to providing you with high-quality sports apparel and exceptional customer service. Please take a moment to familiarize yourself with our store policies to ensure a smooth shopping experience.

Refund Policy

At Off The Field Sports, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 30-day return policy.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt/email or proof of purchase.

To initiate a return, please contact us at orders.otfs@gmail.com. Please keep in mind that it may take additional time for your bank or credit card company to process the refund.

If you have any questions or concerns regarding your return, please don't hesitate to reach out to us at orders.otfs@gmail.com.

Damages and Issues

Upon receiving your order, please carefully inspect the items. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Exchanges

We do not accept exchanges.

Exceptions

Please note that we cannot accept returns on sale items or gift cards. These items are final sale and non-refundable.

Thank you for choosing Off The Field Sports. If you have any further questions or need assistance, please don't hesitate to contact us at orders.otfs@gmail.com or call us at 518-562-0700. We are here to help!